(865)247-3065

Frequently Asked Questions

If the Question involves Paint or Stain....
The Answer is Gatlinburg Painting

Q: What is latex paint?
A: Paint that can be thinned and cleaned up with water; it is used as a base for emulsion paints.

Q: What is an alkyd paint?
A: Synthetic resin paint that is an oil base paint.

Q: What is an acrylic paint?
A: Synthetic resin that is present in most latex paints. It helps interior paints in adhesion,
coverage and scrub ability. Latex paint is now the most commonly used paint.

Q: Can you apply latex over oil base?
A:  As a rule, no. If the oil base is flat, it will adhere, but if the oil base has a sheen---no.

Q: Can you apply oil over latex?
A: Yes. Both on the Interior and the exterior.

Q: Why will oil base white paint turn yellow?
A: Because the alkyd resins in oil-based paint cause the gradual yellowing of white and off-white colors.

Q: What can be done to paint latex over oil base paint?
A: A primer coat of oil base flat primer on interior or exterior surfaces should be applied.
     You can also sand  the surface. This will aid adhesion of the latex.

Q: Can you paint over mildew?
A: Yes, you can, but it's not advisable. Mildew will grow into the finish coat of paint in a short amount of time.

Q: Which is better, latex or oil stain, for weather exposure?
A: Latex will retain its color for longer than oil base stain will.

Q:"Can you tell me why some estimates seem high while others seem so low?"
A:YES. Most of the cost of a paint job is in the labor. So the price is determined by the
amount of surface preparation, the attention to detail, and quality desired.

Q:"Do you have references?"
A:YES. We would be happy to provide with references of similar jobs completed in your area.

Q:"Do you carry liability insurance?
A:YES. We carry both liability insurance and workers comp.
.
Q:"Do you use top quality paint?"
A: Always. We use the best paint and stain products from all the major suppliers. But the brand
of paint we use can be influenced by other factors including customer preference, the
nature of the project, and other bid specifications.

Q:"Do you have a warranty?"
A:YES. A five-year limited warranty on all of  our work.

Q:"Will my job be completed by experienced painters?"
A:YES. Our painters have all received adequate training in safety issues and  the tasks that they are assigned. Most  all of our painters have a minimum of ten years of experience and some more than that.

Q:"Can you help with other things besides painting, like drywall repairs or
carpentry?"
A:YES. We are able to complete wall and ceiling repairs, carpentry, roof repairs and trim
work, and would be happy to assist you with any of these repair issues.

Q:"Do you protect our furnishing and clean up after you are done?"
A:YES. Floors, furniture and areas that are not supposed to be painted will be protected. On completion we will pick up and clean up to return your home to the condition that we found it.

Q:"Can you tell me what I need to do in order to get ready for the painters?"
A:YES. The only items we ask the customer to move are the small breakable items and pictures. We arrive expecting to move furniture, window treatments and switch plates. Upon completion of the painting we will place all items we moved back in their correct location.

Q:"Will you come back and take care of any touch up issues after the job is
completed?"
A:YES. If there are any areas that need to be touched up we will be more than happy to
come back and touch up any affected areas very quickly.

Q:"What cities does Gatlinburg Painting service area cover?
A: Gatlinburg Painting service areas covers all of East Tennessee including Gatlinburg, Pigeon Forge, Sevierville and all of Sevier and Knox Counties.